ONLINE PRIVACY POLICY AGREEMENT

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June 20, 2024

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Vita Nova Counseling Services, PLLC (Vita Nova Counseling) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Vita Nova Counseling Services, PLLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

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We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Vita Nova Counseling Services, PLLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

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This Policy applies to Vita Nova Counseling Services, PLLC, and it governs any and all data collection and usage by us. Through the use of https://vitanovacounselingservices.com, you are therefore consenting to the data collection procedures expressed in this Policy.

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Please note that this Policy does not govern the collection and use of information by companies that Vita Nova Counseling Services, PLLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

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Specifically, this Policy will inform you of the following:

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1. What personally identifiable information is collected from you through our website;

2. Why we collect personally identifiable information and the legal basis for such collection;

3. How we use the collected information and with whom it may be shared;

4. What choices are available to you regarding the use of your data; and

5. The security procedures in place to protect the misuse of your information.

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Information We Collect:

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It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to communicate with you regarding our services.

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• ·  Voluntarily provided information which may include your name, email address, which may be used when you engage in services, for the delivery of services.

• ·  Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

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  Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of messaging through this website. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

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Why We Collect Information and For How Long

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We are collecting your data for this reasons:

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• To engage you in the services offered in this website, including, but not limited to, contacting you to facilitate consultation and intake.

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• The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

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Use of Information Collected

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1. Vita Nova Counseling Services, PLLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

2. Vita Nova Counseling Services, PLLC, does not, nor will it, share any personally identifiable information (PII) with any third party, such as name, phone, or email, without the expressed signed consent of the visitor of this website. 

3. Information collected, such as your email address and phone number, will be used to message you via SMS, telephone, and/or email in regards to your interest in our services, for the purposes of initial consultation, and to facilitate engagement in our services.

4. Vita Nova Counseling Services, PLLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. 

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Disclosure of Information

 

• Vita Nova Counseling Services, PLLC may not use or disclose the information provided by you except under the following circumstances:

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• ·  as necessary to provide services or products you have ordered;

• ·  in other ways described in this Policy or to which you have otherwise consented;

• ·  in the aggregate with other information in such a way so that your identity cannot

  reasonably be determined;

• ·  as required by law, or in response to a subpoena or search warrant. 

• ·  as necessary to enforce the Terms of Service;

• ·  as necessary to maintain, safeguard and preserve all the rights and property of Vita Nova Counseling Services, PLLC.

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Non-Marketing Purposes

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• Vita Nova Counseling Services, PLLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Vita Nova Counseling Services, PLLC products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

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Children under the age of 18

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Vita Nova Counseling Services, PLLC's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of eighteen (18). If it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of eighteen (18) must seek and obtain parent or guardian permission to use this website.

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Unsubscribe or Opt-Out

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All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to piedmontmindfulrecovery@gmail.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Vita Nova Counseling Services, PLLC will continue to adhere to this Policy with respect to any personal information previously collected.

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Links to Other Websites

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Our website does NOT contain links to affiliate and other websites. Vita Nova Counseling Services, PLLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. 

   

This Privacy Policy Agreement applies only and solely to the information collected by our website.
 

Notice to European Union Users

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Vita Nova Counseling Services, PLLC's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

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Security

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Vita Nova Counseling Services, PLLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

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While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

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Acceptance of Terms

  

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

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How to Contact Us

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If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

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Email: piedmontmindfulrecovery@gmail.com

 

Telephone Number: (336) 336-3551

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Mailing Address:

Vita Nova Counseling Services, PLLC 204 Muirs Chapel Rd.
Greensboro, North Carolina
27410

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COPPA Compliance Disclosure:

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This Privacy Policy presumes that your website is not directed at children under the age of 18 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties.

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In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g. that you won't require a child to disclose more information than is reasonably necessary, that they can review their child's personal information, direct you to delete it, and refuse to allow any further collection or use of the child's information, and the procedures to exercise their rights); (iv) give parents "direct notice" of your information practices before collecting information from their children; and (v) obtain the parents' "verifiable consent" before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA please visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-online- privacy-protection-rule-six-step-compliance. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.

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